In a word, disappointment! Installation wasn't "easy" as they say. There are no templates for placing anchors, so be prepared to use a tape measure and spirit level, as well as some basic math skills, among other things. The power cord reached to the outlet. The installation takes about 30 minutes. Now for the real disappointment, the temperature. Heating is uneven: the top of the rack is much warmer than the bottom. Considering I can rest my hand on the bottom of the rack while it heats up for 30 minutes, I seriously doubt the temperature will climb to the low 113 degrees. Suffice to say, if you're expecting a hot towel, this most likely isn't the rack you want. Update February: We got robbed! We don't even turn it on anymore. Spend your hard-earned money on the best product.
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