This is a terrible item, the chain turned orange and broke my neck very badly. Due to vaping I am seeking legal representation due to the condition of my throat. I never intended to return this item, but this item did not raise any expectations that it would. The expectations were that it would be for life. You don't have to do anything now, but I'll let my attorney decide how to handle this if you're not willing to at least say sorry and praise or whatever. Never had this problem, but that's unacceptable. All healing swims on my neck.
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