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Jordan, Amman
1 Level
482 Review
0 Karma

Review on Gocheer Ultrasonic Humidifier Aromatherapy Humidifiers by Penny Lewis

Revainrating 4 out of 5

The original is broken; The seller got it right thanks to excellent customer service.

It was fantastic and worked very well for 2 weeks. Then he broke. Update: I will leave a star for an original defective product. Included. After my first check, the seller not only contacted me directly to offer a refund but also to replace the original product. The customer service for this product is EXCELLENT. They clearly care about customer satisfaction and were keen to fix the issue. Although the initial glitch was a problem, the customer service that dealt with the incident more than made up for it. I will definitely do business with them again.

Pros
  • High marks for support and durability from testers
Cons
  • Security