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Algeria, Algiers
1 Level
480 Review
0 Karma

Review on πŸ‘œ Portable Travel Accessories: Mossio Luggage Organizer for Suitcase by Jessica Hall

Revainrating 5 out of 5

Poor quality control but AMAZING customer service

If you don't mind the seams unraveling when you immediately open them and try to pack clothes in them for the first time. it just doesn't make sense. Do yourself a favor and buy a Bagail instead! So disappointed! I bought them well before our trip and now I can't return them. But I think it might cost $15. Unfortunately, you get what you pay for. ****UPDATE**** Apparently the company saw my review of the broken line and immediately contacted me, apologizing and asking if they could send me a replacement with a refund. Seriously, how can you turn that down!? I've already patched the hole myself, but apparently they were very nice of them to get my money back and the new dice. Even a handwritten apology note made by someone else with a pop-up card featuring a bouquet of handmade flowers. So let me update this review which I angrily typed up while stitching the seam before a big trip with the kids. AFTER USE ON A 2 WEEK TRIP: These cubes are great for keeping your family members organized. and available when you travel. Various sizes are available to meet your specific needs. If each member is a specific color, even your husband can't mess up which kids have which clothes, except when he has to wash himself on a trip. I love that we could arrange these cubes when traveling and they acted as little drawers to keep your stuff organized not only in the suitcase but also when on vacation/travelling. No more throwing clothes around with these handy, cute and useful cubes. The price is half what you would spend in a store and about a fifth of what you would spend in a touring store. While they aren't compression cubes like the bag, they come with a shoe pocket which is very useful and they have a different mesh design so you can easily see what's inside without having to unzip. I'm certainly glad I had them for our trip and despite the QA sewing error (I hope no one gets killed by this) the customer service more than made up for the issues. Thanks for going the extra mile!

Pros
  • Absolutely amazing!
Cons
  • Not bad, but...