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Review on Crossfuze Salesforce Integration by Kenneth Witte

Revainrating 5 out of 5

Great tool when implementing Business Intelligence

The ability to connect multiple data sources into one platform, allows us greater control over our business processes within cross-functional teams. This has allowed for more effective collaboration across different disciplines in order to improve the overall customer experience. We are now able to access all of our information from various locations at once - which was not possible before this product was implemented. There is no downside as far as I am aware but that could be because we haven't had any problems with it yet! Our benefits include better process management across departments and improved communications within them. The ability to see all of the data in one place, and to be able to drill down into it with ease. I wish we could have more customization options for the layout. It's not a lot different from other products out there, but it is a little easier to use than most others. The benefits are that it allows us to pull all of our data together in one place. We can now see everything about a customer or prospect at once.

img 1 attached to Crossfuze Salesforce Integration review by Kenneth Witte



Pros
  • Easy interface
  • Relatively affordable price point when compared against competitors.
  • Very easy system design/implementation (from an IT perspective)
  • Ableto handle large amounts if disparate systems seamlessly while maintaining good governance controls; allowing users quick insight by pulling related documents directly relevant
Cons
  • Good but not great