I have purchased four boxes of these candles for an upcoming party and overall the product is good. Works as described and you can control multiple candle boxes with the same remote control. However, two candles from two separate boxes were unreliable. It looks like wax was melted into the battery compartment during the manufacturing process. One has wax on the inside of the compartment that prevents the battery from being inserted, the other has wax on the outside that completely seals the compartment lid. In any case, it does not seem possible to contact the seller directly regarding the delivery of two replacement candles. So it looks to me like I'll have to send the whole box back and hope the new one doesn't have a single defect. Luckily I ordered them well in advance of my event, giving me plenty of time to exchange them or I would have lost the centerpiece of the table. Return. I have upgraded my customer service rating from 3 to 4 stars. The only reason it doesn't get a 5 is that having two faulty items from two different boxes is less of an accident and more of a quality control issue. Otherwise the candles are great.
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