I have received all three forms of this product (Switch, PS4, Xbox) and despite updating to the latest firmware all three have the same issue. There are no problems with the connection at first and it works perfectly. until he accidentally decides not to answer anymore. All three adapters have the same problem: the controller stops responding, but the system doesn't realize that the connection is lost, so it just keeps playing even though it doesn't respond to any input. I have contacted support several times and received no response. I have a Brook PS2-PS4 adapter that works great but I don't recommend it. Try Mayflash instead.
Game console Sony PlayStation 4 Slim 1000 GB HDD, time to play. black
114 Review
Game console Sony PlayStation 4 1000 GB HDD, Uncharted 4 Limited Edition
261 Review
Game console Sony PlayStation 4 Slim 500 GB HDD, black
105 Review
Game console Sony PlayStation 4 500 GB HDD, black
324 Review
The Last of Us Remastered - PS4 Digital Download Card - Enhanced SEO
6 Review
Game console Sony PlayStation 4 Pro 1000 GB HDD, Disgusting Men Limited Edition
111 Review
Day's Gone - PS4: Experience the Ultimate Open-World Zombie Apocalypse Adventure
22 Review
Game console Sony PlayStation 4 Slim 500 GB HDD, white
96 Review