I like that it is very easy to use for beginners as well seasoned developers alike! The support team responds quickly when needed but also has time if they need more info or assistance after hours/on weekends etc - truly amazing customer service!! Honestly this product seems so simple yet powerful at its core (like many others in their category).
There really isn't anything i dislike about using truewp other than maybe needing some additional training before getting into customizations / integrations wih 3rd party products such us MailChimp & Zapier.. But these can be easily added afterwards without any issues once understanding how things work best together within truewp's ecosystem :).