I like the fact that it is easy to use and that it is very intuitive. I dislike that it is quite expensive for a business with a small number of users. I highly recommend this product because it is easy to use and is very intuitive. I am able to do all of my business calls from this product. I am able to access my voicemail and access my emails from this product. I am able to access my calendar from this product. I am able to access my data from this product. I am able to access my CRM from this product.