Initially the ink cartridges worked very well, the colors were consistent and the print quality in both color and black and white was great good Good. Then I started getting random lines and splatters all over the pages. I tried everything thinking it was a hardware issue. After speaking to a printer repair technician, I found that many of these "compatible" brands work for a short time and then the inconsistencies begin. In fact, I installed new (and hopefully better) toner cartridges and the issues were resolved. For previous issues, customer support has responded quickly. It took longer this time, but customer service decided to fix the problem and improve my opinion of the company. I've edited this review to reflect the service.
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