It's easy, user friendly and can be used anywhere for almost everything that you need it for! We are running our business from my laptop so being able make use of this application easily was one of the reasons we chose intuge technologies over other solutions available out there! So far not too much issues but if ever something happens then they try their best to get back up right away or even refund your money!! Easy app management when using laptops all around office to log into servers & devices remotely without any hassle!