The ability to customize schedules with multiple views, as well as being able to add in holidays or other special events that are not included by default makes this program very flexible! I would like it if there was some way of setting up alerts (e-mails) when certain times come around so we can get our work done without having to constantly check the schedule page every few minutes - but maybe thats just me? Overall its been great working out all these different scenarios! We've had no issues at all implementing this system into our organization.