My initial review: It works the same as the much more expensive Brookstone name. Like the famous brand, it has four time settings. I use the 15 minute timer most often and the towel is completely warm before the 15 minute machine turns off. Time will tell how long it takes, but Brookstone took 2-1/2 years. Zadro is made in China, just like my Brookstone. Update: I wrote a previous review 3 months ago. Since then my timer has been crashing on my Zadro. Each time setting only gives me 10 minutes of heat before shutting down. It should be covered by a one-year warranty, but I haven't contacted the company yet. BUT the shipping cost (owner has to pay shipping) from Michigan to a company in California is $40, and honestly, it's worth paying the extra $40 for something I'm only getting 3 months of productivity from . So my original rating was 5 stars and now 2 stars. Buyer Warning.
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