Review on 📱 Hevanto Qi-Certified Fast Wireless Charging Stand - 15W Charger for iPhone 12/12 Pro/12 Mini/SE/11/11 Pro/Xs/XR/Xs Max/X/8/8 Plus, Samsung S20/S10/Note10 - Compatible with All QI-Enabled Phones (AC Adapter Not Included) by Liyanny Llerena

I bought this product about a month ago, I wanted to try the wireless charger. My husband has a Samsung that he uses but I don't use my phone as much as he does and I can't justify the cost compared to usage. I love its wireless, I can just put my phone on it and that's it. It works great with the case I'm currently using, but I've found a problem, and it's no small issue, the charger won't charge through my thicker cases. I tried 3 different ones and it only worked with the one I'm using now which has a very thin and light profile. This is very important as the product can be used with limited skills. We also tried my husband's phone and he didn't charge it either, it's just not as powerful a charger as the Samsung that comes with our phones. I will continue to use this charger as long as I use this case, but if I go back to one of my other cases I will have to go back to using the fast charger that came with the phone. I'm a little frustrated with this development. I take care of my stuff so durability is a given and it's very easy to use, just plug it in and put your phone in the stand and you're done. Also please note that this is not a fast charger but a jet charger as it is not made by Samsung and specifically for my phone. I usually use it every day at the end of the day, I charge it at night and it's fully charged in the morning. I gave 3 stars for the charger's limited usability, but for one thing it would have been a 5 star product. Representatives, we've been talking about this for about a week. Mike was very helpful from the door and understood the issues I was having with the charger, tried various things to get it working. You are 100% backed by their customer service guarantee. Mike has always done more of what I've ever had to do as a CS rep. In the end I was offered another charger, it was sent the next day and reached me after 3 days. The replacement charger fits perfectly, it works really well and it's a fast charger, my phone went from 14% to a full charge in less than 3 hours and it works with every phone case my husband and I use. The end result is a very satisfied customer who will always recommend a purchase from Hevanto.