Review on ANNKE Security Upgraded Outdoors Surveillance Camera & Photo by Mark Green

I purchased this system to replace an outdated QSee system, but have encountered what I believe to be a serious security vulnerability. Pros: - The system was fairly easy to install and set up - Image quality is quite good - Night vision is also excellent. Cons: The NVR can only output 1080p, which is little considering it supports 4k cameras. And the main problem is that the NVR cannot send pictures by email or Annke app. although the product description above specifically states that you can. I contacted Annke's support team who responded quickly and informed me that this NVR model, N48PBB, cannot send snapshots at all, only live view and remote playback. They recommended an upgraded N48PAW with these features and suggested I return the system and purchase an upgrade. However, due to my location outside of the US, return shipping is very expensive. I'm really baffled by the fact that the security company is going to remove the feature that sends snapshots when an alert occurs. So what exactly do you expect when an intruder breaks in and steals the NVR? and you will not be able to open the application and write down all the information available? Final Thoughts: The camera system was easy to set up, day and night images are clear and easy to adjust. However, the NVR can't send any snaps at all, which should be a hurdle for everyone as you're not available 24/7 to respond to alerts and get relevant information about the app. UPDATE (05/13/2021): As mentioned above, I first contacted Annke support about the issue. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. The support service sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. So I'm changing the rating to 5 stars because of the excellent support. The NVR can't send any snaps at all, which should be a hurdle for everyone as you're not available 24/7 to respond to alerts and get relevant information about the app. UPDATE (05/13/2021): As mentioned above, I first contacted Annke support about the issue. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. Support sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. In this way, due to the excellent support I am changing my rating to 5 stars. The NVR can't send any snaps at all, which should be a hurdle for everyone as you're not available 24/7 to respond to alerts and get relevant information about the app. UPDATE (05/13/2021): As mentioned above, I first contacted Annke support about the issue. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. Support sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. So I'm changing the rating to 5 stars because of the excellent support. UPDATE (05/13/2021): As mentioned above, I initially contacted Anneke support about the issue. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. Support sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. So I'm changing the rating to 5 stars because of the excellent support. UPDATE (5/13/2021): As mentioned above, I first contacted Annke support about the issue. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. Support sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. So I'm changing the rating to 5 stars because of the excellent support. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. Support sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. So I'm changing the rating to 5 stars because of the excellent support. Their support team was very helpful and forwarded my suggestions for improvement to their engineering team who in turn released an updated version of the NVR with email support. Support sent me an updated version for free to replace the version I have and updated the Revain listing with the new model and accurate descriptions. So I'm changing the rating to 5 stars because of the excellent support.