We received this product and the packaging was quite shabby. When I opened it everything was fine. The product is very durable like the baker's shelves I use in my garage. The assembly went well. Took me about 30 minutes to assemble using just the parts and tools that came with it. It is very durable and I hope it will last a long time. The bags also appear to be very durable. Whitmore's only suggestion is to use thicker card stock for the shipping carton. The round pieces of the shelves had punctured the box and it looked battered. I was a little worried about the price but compared to other cheaper and less expensive devices available through Revain this is worth the price. Don't skimp on quality by buying a cheaper device. I highly recommend this product!
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