I like that it's very easy to use for both employees as well employers! It has helped us make sure we have all of our records in one place so there are no errors or omissions when reporting time off etc., which makes life easier at times!! We can't say anything about this product itself but their customer service team was great - they were always quick getting back if needed even after hours/overnight.
The only thing i dislike sometimes would be some things not being able to easily edit certain fields such an email address field where you need multiple emails addresses instead having just 1 box per person who works from home ets.