The customer service is awesome! I have never had to wait for more than 15 minutes when calling or emailing them with questions/concerns. They are always quick to respond - even if its something not related directly to my account!! It's so nice that they do this extra work for you as it makes your day-to-day life just easier (and less stressful!). If there was anything about cargo i didn't like we would make sure that gets fixed immediately. We've been using cargo since early 2015 but only started realizing how great everything has become in 2016.