
This item is defective. The charging cable is not included in the charging port. Therefore, the charger cannot be charged. People complain on Reddit, so this is a common problem. Everyone in the company knows about it. But apparently it doesn't do anything, no doubt because it makes money from this elementary and obvious bug. I spoke to Revain about his return. The member of staff could barely speak English and didn't understand what I was talking about which was: Send me a return label through the US Postal Service because I don't have a printer to print it out. Relatively simple problem. But I was chatting for 45 minutes while she tried to understand me and thought about what to reply. I'm not sure of the solution - it's all because big companies are scamming customers and making money off of it. I just worked at this store for almost an hour for nothing! Never again with ANY Klipsch product, never again! Charging cable that does not fit into the charging port! And you can look at it up close and in the light and see that they differ in size by a few millimeters. The symbolism of our nation today. We need some rules for these people right away!


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