I love that it is free! It's so easy for my clients who have no IT knowledge at all but need something simple, fast & cheap like this tool will do perfectly well with their needs (and they are happy too). The only downfall would be if there were more features as some of our customers want just one thing - converting pdf into jpeg or png format which isn't possible without purchasing an add-on product from other companies such as Adobe Acrobat Pro etc.. This software has made life easier by allowing us quickly turn over invoices/documents using nothing else than Microsoft Word then emailing these out via outlook easily saving hours per week compared what we used previously where now its literally minutes instead!!