I like that they are very professional with their work - always have good ideas to share! They know how to listen too our needs as well as give us options when it comes time to make decisions about what we want/need out products or materials. We've been working together now over 10 years so there isn't much else you could ask for really. Sometimes i wish things were more organized but then again maybe thats just me being picky!! If your looking into getting some help designing something look no further than them. You will not be disappointed. !