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1307 Review
67 Karma

Review on ANNKE 3840X2160 Weatherproof Expandable Surveillance by Brock Chisholm

Revainrating 3 out of 5

Terrible support to get replies to emails from outside.

So I got the 8 megapixel camera and installed it without any problems. The setup was confusing and after almost two weeks the network still couldn't get it to work. ANNKE has no reference number - everything via email. After a week of emailing I received the same link to the same general fix not working. Telephone support would be very helpful. Maybe. So far I can control the system via TV and phone but only within Wi-Fi range. When I go out of WiFi range, I don't get a live image, alerts or email notifications. Today one of my cameras has an RGB line in the picture. over 20 years and half of the network is the same. I also have a neighbor who installed a much more expensive CCTV camera system and he couldn't figure it out either. pleased about it. After carefully observing and working with them, it all boiled down to setting up Gmail. The cameras are now working as advertised. I can view them anytime, anywhere on my phone and get email alerts when the sensors are triggered. Even though I set the sensitivity to the lowest setting, I still get some false positives. The advantage of this system is of course the image. I can also enlarge images using the phone app. Problems aside, you'll have a hard time getting this kind of picture quality for less than a few thousand, so it's worth the headache and price.

Pros
  • Security & Surveillance
Cons
  • Sparse instructions