First step: installation My kid is very addicted to twisting things. Likes ceiling fans, toy helicopters and spinners. Mostly silent, but the first words he could say with confidence were "the lights are on." I order him a glowing spinner and consider myself the father of the century for finding this crossbreed of two of his favorite things. Action two: a gift. I'm giving him a spinner for Easter. I keep giving myself a pat on the back for buying this earlier and not forgetting where I hid it before hiding the basket. He turns it, but it doesn't light up. He's happy as a clam but I'm sitting there thinking this is the best weirdo this boy has ever known but he should be glowing! (He's had others where the little ball bearings used as stabilizers have fallen out - very unsafe. This kid's design is amazing! He'll probably spin forever if not stopped, but he just can't stop, playing around with it. ) has a customer service email address so Mama Easter Bunny will send a message quickly and get a reply within a day. I enter my address and a replacement is on the way, although I don't enter Revain's return window. Third Act: Grand Opening. The second comes, I quickly unpack the goods and hand them over. Fast rotation shows no lights. Defeated, I leave it to my son and send an email. This one doesn't work either, but he still loves her. Thanks for trying, but check out the others in stock as well. I'll get a response message soon. "Sorry to bother you, but did you press the buttons?" THERE ARE THREE MAGIC BUTTONS THAT MAKE IT EASY! This sleek little device is so sleek and aerodynamic, you won't know if there are buttons until Bruce from support asks if you pushed them. I laugh out loud at my wife who thinks I'm crazy. Bruce assured me I'm not the only one making this mistake. (An expert move so I can save face in front of my partner who is now questioning his most important life decision.) The moral of the story, my friends, is that this spinner is durable and elegant. perfect size (Not too big for a 4-year-old, but not too small for an adult either.) It has impressive craftsmanship and almost friction-free spin. The customer service is just fantastic. And after all that, it lights up even if you're too stupid to notice.
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