OK, so simple. I thought I had basically solved this product badly. When I applied it to my face it was slippery like petroleum jelly and didn't wash off my hands. It took quite a bit of soap to get it off my hands. I was very worried as it was on my face now how I was going to take it off. As it turns out (admittedly, I haven't seen any instructions on this at all), rinsing with water is kind of a lost cause - it's so greasy, or rather gel-like, that it doesn't wash off. even with soap. When I switched to towel dryer it worked fine. I sort of spilled water on my neck as the pores in that area tend to get clogged. I washed the towel with Active Wear detergent and it went through with no problems. But why it is such a mask remains a mystery. I'm taking off a star just because it doesn't wash off and is easy to apply. However, it works perfectly. It REALLY moisturized my face and it actually stayed on for a while. I'm a long distance runner so I run an average of 6-7 miles on weekdays (more on weekends) and I live in Southern California so wind and drought can be brutal. It really helps. I hesitate to use more than once a week due to application/removal. However, I can easily see this becoming my new routine. It's really wonderful!
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