Header banner
Revain logoHome Page
Cynthia Smith photo
Kazakhstan, Astana
1 Level
471 Review
0 Karma

Review on ๐ŸŒŸ TBTeek LED Desk Ring Light for Computer, USB Reading Lamps for Zoom Meetings, 3 Color & 10 Dimming Level, 360ยฐ Flexible Gooseneck, Auto Off Function Eye Care Lamp for Work and Study by Cynthia Smith

Revainrating 4 out of 5

Stops working after 2 months

The light was great - great variability in light brightness and temperature, strong clip to hold it in place and the gooseneck was very flexible. However, the USB port was either broken or simply weak as it stopped working. If I wiggle, move (or press) the USB, the light comes on until I let go, then goes off again. It's not the USB port, as other elements inside it work great, it's the cord on the lightbulb. And of course my 30 day return period through Revain has expired and I can't contact the seller directly. Result? My light no longer works. Although I really liked this product, I don't recommend it. Note: Revain, it would be very helpful to be able to contact the seller directly with issues like this instead of leaving negative feedback when it could just be a one off faulty item. **Edit - After a long search of the site and some help from Revain customer service I was finally able to contact the seller who was INCREDIBLY responsive. They send me a new light and hopefully this one doesn't have a broken USB. Upgrade from 2 to 4 stars. I can't rate 5 simply because I have no idea if the new one will have the same problem.

Pros
  • GOLS certified
Cons
  • Only available in black