Additionally, even though they offer usually helpful customer service, there have been a few times when I either didn't get a prompt response to my questions or felt like my concerns weren't fully addressed. The prices of some of their goods can be higher than what I have seen on other websites or in physical stores, I have also observed. Although I am aware that excellence comes at a price, I would like to see some products priced more fairly. Despite these problems, I continue to buy at ForChic because I value the high caliber of their goods. They could become an even better supplier of tools and home improvement materials with some tweaks to their website and pricing.