I like that it is very convenient to use, I mean you can do almost all your sales activities from this software which makes our work simpler as we no longer have to handle papers during office hours or while travelling in other offices. The only thing I don’t quite like about this program is when there are more staff members than available seats because then they don't manage their time well, so sometimes some people get out of order. It has made my life easier by automating different aspects of my job therefore making me focus more on bigger issues and less on paperwork.