I don’t know how this is consistent with the law on consumer protection and the ability to return the goods within 14 days, but in the store (amazon) I was refused a return / exchange due to the fact that I had already managed to activate the device, and Apple support referred to that that this is a cosmetic flaw and warned that I would most likely be refused authorized services Apple technology, in addition to ecosystem assets, is also a liquid product in the secondary market, which, in addition, loses little in price over time, but in my case, they immediately sold me illiquid assets and quickly eliminated this problem
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