I have to say the customer service is excellent. I was completely blown away by how responsive they are and willing to help with any issues. I deleted other photos. In summary, I received a bad batch, it was scratched and the nipple was soft/small. They responded quickly and gave another batch with additives! The second cat was perfect. The unicorn was almost perfect except for a few paint defects, but at least it wasn't scratched! Super happy. Just note that they don't include cases and pick up hair easily (if you have pets). So keep them in a safe place :D They are also easy to remove and swap out handle parts. They are trustworthy and show that they care about their customers!
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