A little more than a year ago, on the basis of the excellent comments from the market, I purchased a harman kardon go play mini speaker. At first, I was very pleased with the purchase, as it produced amazing sound and bass, but after three months, I started to notice that difficulties arose when charging. You leave 4-5 divisions on for the night, and in the morning, there are only 3. This glitch went away, and then it came back again, but you didn't give it any importance until you brought the speaker outside, where it operated at maximum volume for just 25 minutes. Then I came to the realization that this problem with the charging process had an effect on the battery, specifically that the battery had been overcharged, which rendered it inoperable. After bringing the column to a service center for repair because it was still covered by its warranty and waiting for forty-five days, I was taken aback when I was informed that the battery could not be repaired and that a refund would be issued. The money was given back without any complications. When I asked the workers what the next step should be, they suggested that I purchase a new column, but with a different release date. They say that this is because it is possible that the issue has already been located and resolved. Since I did not believe that this issue affected such a large number of people, I decided to risk purchasing additional items. This time around, due to the fact that there was a promotion for these speakers, I ended up purchasing two of them. And you can imagine my shock when I found out that one of the speakers at the second morning's session did not charge either. As a direct consequence of this, I had to go to the customer support center once more, endure a lengthy wait, and ultimately wait two months for a refund. How are you able to sell slag of such poor quality? Even after a year has passed, this model has not undergone any significant changes. Even while I still have access to a few inexpensive Chinese speakers in my arsenal, even inexpensive Chinese speakers do not allow themselves to produce work of this caliber after working for two years. I was offered to replace the battery for a fee with a different type, with a lithium-ion 18650, this will almost double capacity, well, the quality of the batteries, according to them, is better. When I asked the employees what to do with the second column, since its autonomy is also in doubt, but I don't want to hand it over, they suggested that I replace the battery. However, I don't want to. This procedure costs one-half as much as the column 6000r did to complete. It is unclear why this is not completed as part of the guarantee.
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