(update - they sent me a replacement and it works great. Love the light and the setup; in a dark room I have a big difference with zoom and webex The reason he gets 4 instead of 5 is just the hassle of sending back a broken original) Original post: I screwed in the bulb, plugged in the cord and . Nothing. I don't know if it's the lamp or the bulb, it just seems they don't seem to check those things before walking out the door. Too bad because the design seems brilliant from an economic point of view, but the lack of real light is a problem. Will return.
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