I bought one of these 3 years ago from the Pet Food Express dealer - and it was $30 less; fully assembled with castors, drawer cushion and handle. It's durable and we love it. I ordered this one online; and was disappointed in the missing parts; the design is also slightly different; Door latch doesn't look secure. Also, I had to order and pay for the wheels and drawer pad separately from another supplier. I called Skudo customer support and was asked to send a photo of the receipt and email the manufacturer describing the missing items. The representative promised to send the missing parts. I'm still waiting. #Covidpassed
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