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United Kingdom, Belfast
1 Level
452 Review
0 Karma

Review on Convenient and Durable: MidWest 🐾 Homes for Pets Skudo Plastic Carrier by Cindy Beaver

Revainrating 4 out of 5

Came a box in a box; the inner box is not original, partially opened; missing parts

I bought one of these 3 years ago from the Pet Food Express dealer - and it was $30 less; fully assembled with castors, drawer cushion and handle. It's durable and we love it. I ordered this one online; and was disappointed in the missing parts; the design is also slightly different; Door latch doesn't look secure. Also, I had to order and pay for the wheels and drawer pad separately from another supplier. I called Skudo customer support and was asked to send a photo of the receipt and email the manufacturer describing the missing items. The representative promised to send the missing parts. I'm still waiting. #Covidpassed

Pros
  • pleased
Cons
  • faulty