I like that it's easy enough, even if you're not tech savvy or computer literate - there are tutorials provided online which help walk through some of its more complex features. It can be very confusing at times! Sometimes when we go into one tab in particular (i think it has something to do with adding subcontractors) sometimes other tabs don't load properly so they'll stay blank until i reload my browser entirely. This makes me lose time because I have to remember what each page looks like before loading them up again. We've been able to track subcontracting projects much easier than ever using PinsAdvantage!