The team was very helpful in getting me up-to speed quickly with our needs, they were always available for feedback or questions that we had along the way - which made it easy! Not much at this point but I have heard nothing bad about them so far either; would recommend as long you are looking into using their services early enough (or hiring someone who has used theirs before). We needed help setting everything up properly from day one without any issues down the road. They helped us set things like email templates/canned responses etc., all while being able to work remotely when necessary since there's no office space here yet anyway.