I like that it's very customizable in terms of what you can do with your checklist templates or how many steps there will be per template (if applicable). It also has some really nice features which let us know when we've completed something as well! There isn't much dislike about this tool so far - maybe one thing would have been more beneficial if they had made their pricing model clearer at first glance? We use manifestLY primarily because our clients love having reminders sent out via email every day/week etc., but sometimes those emails get lost amongst other messages from different people within my organization who may not always read them right away either; however using manifests helps make sure everyone knows exactly where things stand without needing clarification each time someone asks "what did he say?".