When I first received the package, the box seemed slightly upside down and was open. I ignored it, thinking I could just disinfect it. It wasn't until I put the screen protector on that I noticed that the case itself also looked used. The back is full of scratches and scuffs. I tried cleaning the hull hoping it was just sediment but to no avail. Unfortunately, the scratch marks defeat the purpose of getting a clear case to see the back of the phone. Had I noticed this before applying the screen protector, I would have returned this item. The rest of the case feels pretty solid, as you'd expect from an Otterbox product.
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