The company has been very responsive to my requests over email and phone calls and even went so far as to hire another developer to help me resolve an issue I had with an app that was developed on their platform. My only concern is that I don't think their pricing model is competitive enough, I have used other solutions before and I believe they're better value for money. PXC offers excellent support if you run into any problems or issues with your database setup. Their developers are extremely helpful, friendly and knowledgeable when it comes to MySQL. In addition to this, they provide training videos on YouTube which is really handy! They also offer consulting services to assist users in creating databases. If you're looking for high performance data storage then look no further than PXC.