I liked that they were able to understand my business needs quickly with their experience as both an agency owner/manager AND consultant within our industry (retail).
They are very responsive! Their team members have been great at keeping us informed about what's going well or not so much which has helped keep things moving forward smoothly for me personally too - no surprises there :) We've had some challenges getting all of them aligned around one set goal but we're working through it now together & will be fine soon enough once everyone gets onboard wtih this new approach!! The biggest challenge would probably just come from how fast everything changes today when you work remotely like myself sometimes ;) But overall good communication between parties helps make sure expectations align before anything really happens though right? This was definitely helpful since most people out here aren't used having consultants involved early into projects until after contracts get signed etc..