I have not had any bad experiences with fanbytes. They are always willing to work with our team, and they have made it very easy for us to understand how to use their services. There is nothing in particular we dislike about them at this time. The only thing I can say is that sometimes it takes them longer than you would like to respond back to your messages or emails. We chose them because of their vast experience working with clients who target Gen Z and Millennial audiences. This has helped us build an audience on Instagram as well as other platforms.