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Finland, Helsinki
1 Level
469 Review
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Review on 🧲 MoxieLash Magnetic Eyelashes and Eyeliner Kit - Essentials Volume 1 - Natural-Looking False Eyelashes - Classy and Cheeky Lash Set with Magnetic Eyeliner and Remover Swabs - USA Owned - No Glue Needed by Heather Johnson

Revainrating 2 out of 5

MOXIELASH READ THE INSTRUCTIONS CAREFULLY

I received my MOXIELASH kit about a month ago. I had 3 or 4 eyelash extensions and was confident that the lashes were securely set and looked natural. I didn't like the accent lashes. I'm too old and my own eyelashes are turning white or gray and thinning. The highlights made me look like I had chemo and only half of my lashes survived. Also, I cleaned my full lashes exactly as described in the MOXIELASH tutorial. I cleaned my lash line and magnets with micellar water. The instructor said to apply a mild liquid soap to the lash fibers. I used baby shampoo and a cotton swab. Quite a few strands came out or detached from the strip making it look like the average lashes were completely bare. As I said earlier, I have no way of printing a return label. The Revain representative had to send me another label within 7 days, which exceeded my deadline to return the MOXIELASH kit. She told me that she would see that I had received a replacement magnetic eyelash kit and I assured her that if the tag arrived I would return the damaged product. I still have useless lashes and have not received a replacement or label. I called MOXIELASH direct and called Revain again. I was told the MOXYEYELASHES had been sent in the mail but they should be here by now. I intend to buy more MOXIELASHES, but I will buy another high quality magnetic eyelashes if customer service ignores my request. I want to be a happy customer and need to try the new 10 magnetic eyelashes. But I am not treated as if I want to deceive anyone. Damaged item is in original packaging and ready for return. I just don't know your return procedure and I'm sure without the tag you wouldn't see what I'm trying to return. Thank you for allowing me to complain. I really never complain but the product is a bit overpriced and I can't afford to buy lashes if they fall apart. Thank you for letting me tell you how I feel. I hope you can help me. Blessed evening! Looking forward to hearing from you soon. Christy Yonz 913-250+7159

Pros
  • MINI MAGNETIC LIQUID EYELINER – The industry's first and best magnetic eyeliner! Our waterproof formula lasts all day without losing hold. Stop ruining your lashes with glue and extensions. Simply apply, let dry (very important!) and set lashes. The mini size is perfect for an active lifestyle. Enough for 25 uses
Cons
  • Nothing