Header banner
Revain logoHome Page
Juan Anderson photo
Switzerland, Bern
1 Level
713 Review
64 Karma

Review on Durable and Versatile Delta Children MySize Kids Wood Table and Chair Set (2 πŸͺ‘ Chairs Included) - Perfect for Arts & Crafts, Snacks, Homeschooling, Homework & More, in Grey Shade by Juan Anderson

Revainrating 1 out of 5

BEWARE of poor customer service from Delta

One of the chairs broke when my 4 year old daughter was sitting on it. He fell on the carpet and his back splintered. I was eligible for a replacement by November so I contacted Delta. Twice they stopped responding and I had to keep an eye on them. They asked me to provide photos of my child's body and their personal medical records. I don't know why as she was injured and the chair fell apart like cardboard but I told them she was not seriously injured and it was inappropriate to ask for medical records and photos of minors. Then again no response but they sent me a survey on how they solved the problem, well they didn't! No answer, no replacement. Had to go back to Amazon and report this mess. Revain cannot replace a chair, I have to return the entire table set. They gave me credit for a role on the set and apologized on Delta's behalf.

Pros
  • Excellent design
Cons
  • Compatibility