The ease of use to create complex business processes using drag & drop functionality as well as its ability to integrate with other software products like SAP are some key features that I liked about this product. It has an excellent UI which makes it easy even for beginners who have no coding knowledge at all to get started quickly without any hassle. There isn't much you can dislike or complain about when compared to other similar offerings by competitors from different domains. If you want something simple but powerful then go ahead! You will not be disappointed if your requirement fits within the scope of what blue prism offers out-of-the box. We used BP mainly for automating repetitive tasks such as email sending etc., we were able to save considerable amount time doing so.