The chair itself is comfortable but mine was either defective or had a design flaw. At the back of the chair, behind the shoulder blades, are several screws that connect the parts of the chair to give it more stability when you recline. This part of the assembly is performed by the manufacturer and these screws are located behind the fairing/paneling which is almost impossible to reach. The chair I received had these screws loose and eventually popped out, leaving the back of the chair unsupported. It happened while I was sitting in a chair! It is almost impossible to reach behind the panel/cover to properly tighten these screws. Luckily I had a captive screwdriver and 3-4 times a week I had to take a captive screwdriver and use my thumb and forefinger to tighten the screws as much as possible. I would return or exchange the chair but breaking a chair takes a lot of trouble and I no longer have the box it came in. The chair is quite comfortable if there are no other problems. If he hadn't deserted, I would have rated him higher. But the poor assembly work at the factory means I'll probably have to buy another chair less than a year after buying this chair. customers after purchase. You can hardly see or reach these screws).
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