I like that they are very reliable when it comes to customer service! They will go out of their way for you (and me!) if there's ever an issue with my account or website hosted by them - which isn't often but can happen occasionally due to all hosting being "shared" now days so we understand this risk factor from our side as well.
Customer support has been great at times even though sometimes some staff members have more patience than others depending upon how busy your call volume may be during peak hours etc., however not much because everything else pretty good about webitech i really enjoyed working through chat services too once again excellent work ethic team behind these guys keep up the awesome job!! We're currently using WETECH CPanel Control Panel only cuz its easier managing things such us installing wordpress plugins ect..