I'm giving this product 4 stars. I used them on my Shih tzu the next day I received them. The clippers are very quiet and my dog was not scared of the sound. It was easy to navigate. I put the shortest guard on the blade. The clippers kept clogging up with hair and I had to keep removing the guard to get the hair out. It didn't seem all that sharp either. It didn't do as good a job as I was hoping. The scissors were sharp and I liked them. But I'm not overly impressed with the clippers. Maybe should have spent a little more money and got better clippers?
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