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Review on πŸ”Œ Wasserstein Quick Charge 3.0 Power Adapter for Arlo Pro, Pro 2, Go - Weatherproof (White) by Bob Schultz

Revainrating 1 out of 5

Poor quality, possible camera damage, poor customer service

I have bought a total of 5 of these devices. I bought the first 2 in October 2017 because I liked the flat cable on them compared to the thick round cables on Netgear devices. They worked well initially, so I bought 3 more units in December 2017 (with a 50% price increase!). Unfortunately they are of very poor quality and all 3 devices from the December 2017 order have failed. When the first two units failed I contacted Wasserstein and they promptly replaced them. However, both replacements failed along with another block. A total of 5 of the 7 units I received failed! Also, two of my Arlo Pro 2 cameras that used them also failed and I'm concerned that these adapters may have contributed to camera failures, but I have no proof of this. So I contacted Wasserstein twice for a refund as these devices were not working as advertised. Wasserstein did not respond to my inquiries. I contacted Revain and they were fantastic and took care of the issue. I would avoid these devices as they are very unreliable, can crash your cameras and Wasserstein customer service is unresponsive.

Pros
  • Cables and connections
Cons
  • No instructions