I work in pharmaceutical company using this tool daily. It's great to make all our documents available within one platform from beginning to end in order to have better transparency between client side supplier and us (we are manufacturer).It can do everything it said about itself so far I believe we will be happy working with them until they stop developing new products or change their business model which at least happens every few years. They need to release updates frequently otherwise users may get frustrated with lack of features when there isn't any update yet. The price could've been cheaper if they want me to consider buying licenses without paying per user basis like other competitors did. Make sure you know what type of product/features you're looking for before choosing because some people choose wrong package according to requirements. We needed something where both parties could view same file simultaneously regardless of format used by either party to avoid miscommunication during transfer process. The best thing about babel way was their support team who were always willing help us when we had any problems during our implementation process or even after it completed! We have used multiple other vendors in this space which failed at some point due lack of proper training/support from them so far I am very happy they are doing great job here because there has been no issues yet since implementing these services!! Not much just good experience using service now its all clear like never before!!