This is an addition to my previous review (below). I received a letter from them offering to return the money or replace the product. It was totally unexpected and appreciated! I was impressed by their willingness to solve the problem and am grateful that a new toy is on the way. Definitely deserves 5 stars as this is an amazing toy! Thanks very much! Bought it for our granddaughter. It was a hit! The only complaint I have is that the included dry erase marker leaves marks on the whiteboard. The marks easily disappear with whiteboard cleaner, but are never completely removed. Too bad I couldn't just replace the backplane. I would give the product 5 stars if there wasn't a problem.
π Ditome Plateau: The Ultimate Portable Dustproof Movable Solution
9 Review
𧩠White Mountain Puzzles Puzzle Mystery Box
9 Review
𧩠Enhanced Durability: Jumbl Reinforced Hardwood Standard Puzzles for Long-lasting Enjoyment
9 Review
𧩠Optimally Organizing Puzzlers and Sorting Sorters for Enhanced Puzzle Solving
9 Review
BeginAgain Butterfly A To Z Puzzle - Educational Wooden Alphabet Puzzle - Kids 2 And Up
12 Review
Explore The Arctic With Mudpuppy'S Colorful 64 Piece Puzzle For Kids - Find 40+ Hidden Images Of Animals, Fish, And Birds Living In The Arctic!
25 Review
1000 Piece Mandala Jigsaw Puzzle - Creative Colorful Black Fantasy Bgraamiens Color Challenge Puzzle
17 Review
Dinosaur Puzzle Wooden Jigsaw Puzzles For Kids Ages 3-12, 60 Pieces 2 Pack Boys Girls Gift
23 Review