The ability to customize my own solution with all the features I need, it's easy to use for new users (even those without previous programming experience), can be used by multiple people at same time, no need to install any plugins etc - everything is available online! No free plan option, you must pay if you want more functionality. You should try this product first before buying - there are so many things that could help your business grow. We needed an application that would allow us to keep track of our employees' work hours from different locations around the world. It also helps them communicate with each other via video chat.