This is an amazing product. I use it for my elderly indoor cats who love a warm bed to snuggle in. I use it indoors and have found it stays warm (in liquid form) for about 8 hours. But as the day goes on, if I notice it starting to solidify (the hard part doesn't give off heat), I massage the hard parts, microwave it for a minute and I'm instantly full liquid again. I hesitated to buy it after reading some of the reviews. I've noticed that people have often said that it's hardened so much that it can't be liquified in the microwave. To be honest I really don't get it. To do this, very simply lay the pad down for 3 minutes - take it out and massage the hard blocks to break them up (you can't make the hard part liquid, you just tend to break up the big chunks ). Place it back in the microwave and repeat until no "chunks" are gone. I have noticed NO product odor or leakage to date. I'm ready, I ordered the second one! If you are concerned about ordering based on the reviews I wouldn't let that put you off. You need to use a little common sense but once you have it for yourself you will love this product :)
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